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My Steam games aren't syncing

There could be multiple reasons you aren't seeing your Steam games show up on your profile.

Check the status of your sync

First, you should check and see what the status of your sync is. You can do so by navigating to:

You can also reach this page by going to Powerups -> Steam.

This page will display the sync status of every game we found on your profile or will display an error message if we ran into one while syncing.

Ensure your Steam profile is public

In order to read your Steam library, your profile must be set to Public. This is not something we can work around and is enforced by Steam.

Follow this Steam support guide on how to set your Steam profile to be public.

There will be a clear error on the status page if this is the case. If your profile is public and the error still says there are zero games, please submit a ticket as there might be something wrong with the Steam API.

Why are games Unsupported?

A game is marked Unsupported when it doesn't appear to be associated on IGDB, see How do I add a missing game or update wrong info?

If you believe a game has been marked Unsupported in error, please submit a ticket and we'll try to sort it out.

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